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Terms & Conditions

Effective Date: January 01, 2026

Welcome to Satrion Technologies Pvt. Ltd. ("Satrion", "Company", "we", "our", or "us").

These Terms & Conditions govern your access to and use of our e-commerce website, products, and services related to computer parts, hardware products, custom PCs, accessories, and technology solutions. By accessing or using our website, you agree to comply with these terms.

1. Website Usage

  • • You must be at least 18 years old or using under adult supervision.
  • • You will provide fully accurate, truthful, and complete details on signup.
  • • You will not misuse the e-commerce website for any illegal operations.
  • • You will not attempt to hack, damage, or compromise website security.

2. Products & Services

We supply premium Computer Parts, Hardwares, PC Components, and Accessories. All catalog products are subject to stock availability.

  • • We reserve the right to alter pricing or discontinue units at any time.
  • • We reserve the right to limit quantities or reject orders at our discretion.

3. Pricing & Payments

  • • All listed prices are subject to applicable commercial taxes (GST).
  • • Payments must be completed through our approved checkout methods.
  • • We are not liable for transaction failures caused by external bank systems.
  • • Orders are only pushed to processing once payment is successfully verified.

4. Shipping & Delivery

  • • Dispatch and delivery timelines are estimates handled by log partners.
  • • We are not liable for courier network delays or force majeure conditions.
  • • Customers must supply complete shipping coordinates upon checkout.
  • • Extra remote-area delivery charges may apply to specific ZIP codes.

5. Returns & Refunds

All requests for returns or refunds must align with our Return Policy. Returns are strictly eligible only for wrong, damaged, or manufacturing-defective products within the valid 7-day post-delivery window.

6. Warranty Disclaimer

All hardware warranties are provided and governed by their respective manufacturers. Satrion does not independently guarantee hardware compatibility, overclocking thresholds, or software performance.

7. User Accounts

Users maintain absolute liability for keeping credentials and account passwords secure. Satrion is not responsible for any password leaks or unauthorized profile edits. Fraudulent profiles are suspended immediately.

9. Limitation of Liability

Satrion is not liable for any indirect commercial loss, technical downtime, server lags, or data corruptions. Purchasing and assembling hardware parts is executed at the customer's own discretion and risk.

8. Intellectual Property

All website contents, product images, graphics, vector icons, custom code, and satrion branding remain the property of Satrion and may not be copied without written consent.

10. Third-Party Services

We integrate third-party payment grids and courier tracking interfaces. We hold no liability for their direct system failures or policy implementations.

11. Prohibited Activities

You are prohibited from uploading malware, spam scripts, exploiting website bugs, or launching DDoS attacks. Violations lead to immediate legal action.

12. Privacy

Your navigation session is also governed by our Privacy Policy. By accessing the site, you consent to the terms outlined in our privacy frameworks.

13 & 14. Changes & Law

We may edit or adjust these Terms and Conditions dynamically. All active disputes are governed exclusively by the laws of India and subject strictly to the courts of Jaipur, Rajasthan.

15. Contact Information

For questions, clarifications, or support regarding these Terms & Conditions, please connect with us:

PHONE+91 9116722622